PRIVACY

Privacy Policy

Your privacy and data security are our top priorities

Privacy Policy

Last updated: January 25, 2026

1. Information We Collect

We collect information you provide directly to us, such as:

  • Profile Information: Name, age, location, interests, and preferences
  • Contact Information: Email address for account verification and communication
  • Usage Data: How you interact with our platform and features
  • Device Information: Browser type, IP address, and device characteristics

2. AI Processing & Matching

Your profile information is processed by our AI system to:

  • Analyze personality compatibility
  • Generate match recommendations
  • Improve matching algorithms
  • Provide personalized suggestions

Data Security: All AI processing is done securely on our servers. Your personal data is never shared with third parties for commercial purposes.

3. How We Protect Your Data

  • Encryption: All data is encrypted in transit and at rest
  • Access Control: Limited access to personal data within our team
  • Regular Audits: Security audits and vulnerability assessments
  • Data Minimization: We only collect what we need for the service
  • Secure Storage: Data stored in secure, compliant facilities

4. Information Sharing

We do NOT share your personal information with:

  • Other dating platforms or companies
  • Third-party advertisers or marketers
  • Social media companies (except for your public posts)
  • Financial institutions or payment processors

Limited Sharing: We may share anonymized, aggregated data for research and platform improvement purposes.

5. Your Privacy Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your information
  • Deletion: Request deletion of your account and data
  • Portability: Export your data in a portable format
  • Opt-out: Unsubscribe from communications

To exercise these rights, contact us at heycrushly@gmail.com

6. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep you logged in securely
  • Remember your preferences
  • Analyze platform usage for improvements
  • Provide personalized experiences

You can control cookie settings through your browser preferences.

7. Data Retention

  • Active Accounts: Data retained while your account is active
  • Deleted Accounts: Data permanently deleted within 30 days
  • Legal Requirements: Some data may be retained longer if required by law
  • Anonymous Data: Aggregated data may be retained indefinitely for research

8. International Data Transfers

Your data is primarily stored in secure data centers. If data is transferred internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

9. Children's Privacy

HeyCrushly is not intended for users under 18 years old. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will delete the information immediately.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

  • Email notification to your registered email address
  • Prominent notice on our platform
  • Updated "Last updated" date at the top of this policy

Continued use of HeyCrushly after changes constitutes acceptance of the updated policy.

11. Contact Us About Privacy

If you have questions about this privacy policy or our data practices:

Email: heycrushly@gmail.com

Response Time: We aim to respond within 48 hours

Data Protection Officer: Available for privacy-related inquiries

Our Privacy Commitment

Your trust is our foundation. We are committed to protecting your privacy and being transparent about how we handle your data.

  • No data selling to third parties
  • Transparent data practices
  • Strong security measures
  • User control over data